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Know Before You Go Visit Information

Welcoming you back 

The Morton Arboretum is currently reopening its grounds and buildings in phases, with adjusted hours and operations aimed at protecting public health during the ongoing response to the coronavirus (COVID-19) crisis. As everyone anticipates the beauty and respite of the Arboretum this summer, the health and safety of visitors and employees will remain of utmost importance. 

To ensure your wellbeing, entering and visiting the Arboretum will be different from usual. 

Admission Process
Advance, date-specific, timed-entry online member passes and visitor tickets are currently required, to ensure paced arrivals and moderated attendance levels. Each person visiting must reserve a member pass or ticket in advance online, including children.

Please note: This is the only method for admission, and is a change from the Arboretum’s previous admission process. Member passes and tickets will not be available on-site, and members and visitors without advance online timed-entry passes or tickets will be directed to exit.

Please reference the admission and timed-entry FAQ for more information. For maps of the east and west side, and directions to the Arboretum, visit Maps and Directions.

Timed-entry member passes are not required for President's Council or Thornhill Society members. Interested in joining the President's Council or Thornhill Society? Learn more

Online Reservations

Members: RESERVE TIMED-ENTRY MEMBER PASSES 

Visitors:    PURCHASE TIMED-ENTRY TICKETS 

For more information and instructions for the admission process, visit the timed-entry guide and the admission and timed-entry FAQ. We recently launched a new ticketing system that will improve the online timed-entry pass process, and appreciate your patience with any temporary issues. 

If you have questions about your membership, please email membersmail@mortonarb.org.

If you have questions about the new process to reserve member timed-entry passes or tickets, please email tickets@mortonarb.org.

With many Arboretum staff continuing to work remotely due to health protection measures, we appreciate your patience.

Please reference the admission and timed-entry FAQ for more information. 

Entering the Arboretum
After a timed-entry pass or ticket is secured online, it will be emailed to the email address provided in the transaction process. When you arrive at the Arboretum for your visit, show the gatehouse attendant your member pass or ticket for scanning. You may also show a printed member pass or ticket, if preferred. Members will also need to present their member card. 

Adjusted hours: 7:00 a.m. to 6:00 p.m. daily (last entry at 5:00 p.m.; members-only access from 7:00 a.m. to 9:00 a.m. daily)
Limited tickets are available daily for the following time slots: 7:00 a.m., 8:00 a.m., 9:00 a.m., 10:00 a.m., 11:00 a.m., 12:00 p.m., 1:00 p.m., 2:00 p.m., 3:00 p.m., and 4:00 p.m. The Arboretum closes at 6:00 p.m and all guests must leave the grounds at that time.

Ensure a Safe Visit
Social distancing is essential for all who visit. Special measures have been put in place to ensure this on-site. Please be considerate of other visitors by practicing social distancing around the Troll Hunt sculptures and in other areas of the Arboretum, such as parking lots and on trails. Visitors are asked to wear masks when within six feet of other visitors who did not arrive with them. Masks must be worn at all times inside the Visitor Center, the Arboretum Store, and the Ginkgo Café.

The Visitor Center, The Arboretum Store, and the Ginkgo Café are currently open with modified operations. Please click here for further details. The Plant Clinic, the Ginkgo Restaurant, the Sterling Morton Library, and the Thornhill Education Center remain closed until further notice. The Children’s Garden and Maze Garden are also closed. Manual wheelchairs and strollers will not be available for loan at this time.

The restrooms inside the Visitor Center and the West Pavilion are open from 9:00 a.m. to 4:00 p.m. daily.

  • Restrooms are being cleaned throughout the day and fully closed for 30 minutes every two hours for a sanitizing deep clean. The Visitor Center bathrooms and West Pavilion bathrooms are closed for cleaning on an alternating schedule.
  • The restrooms at the Thornhill Picnic Shelter will remain closed until further notice.
  • Portable restrooms are available throughout the Arboretum, including in the bus lot (Visitor Center parking area), Big Rock Visitor Station (Parking lot 13 - East Side), and Prairie Visitor Station (Parking lot 25 - West Side).

For more information regarding the Arboretum’s coronavirus (COVID-19) prevention efforts, please visit this webpage.

Please continue to check this webpage for the latest visit information about the phased reopening, and reference the admission and timed-entry FAQ for more information.